Accra Luxury Apartments

Privacy Policy

Privacy Policy for Accra Luxury Apartments

Effective Date: 1st September, 2023

1. Introduction

Welcome to Accra Luxury Apartments! At Accra Luxury Apartments, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

2. Information We Collect

2.1. Personal Information

  • Name
  • Contact information (email address, phone number, address)
  • Payment information
  • Identification information (passport, driver's license, etc.)
  • Any other information you provide voluntarily

2.2. Non-Personal Information

  • Information about your use of our website (e.g., IP address, browser type, pages viewed)
  • Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

3.1. Reservation and Guest Services

  • To process your reservations and bookings
  • To provide you with information about our services
  • To communicate with you about your reservations and stay

3.2. Marketing and Promotions

  • To send you marketing communications and promotional offers (with your consent)
  • To personalize and improve your experience with us

3.3. Legal and Security Purposes

  • To comply with legal obligations
  • To protect our rights and interests
  • To prevent fraud and enhance security

4. Disclosure of Your Information

4.1. Third-Party Service Providers

  • Payment processors
  • Booking platforms
  • Customer support providers
  • Marketing and advertising partners

4.2. Legal and Regulatory Authorities

  • In response to legal requests or to comply with applicable laws
  • To protect our rights, privacy, safety, or property, and that of others

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on our website. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

  • Access your personal information
  • Correct inaccuracies in your personal information
  • Delete your personal information
  • Withdraw consent (if applicable)
  • Object to the processing of your personal information

7. Security

We take reasonable measures to protect your personal information from unauthorized access and misuse. However, no data transmission over the internet or storage method is 100% secure.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will be posted on our website with the effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Terms and Conditions