Frequently Asked

Whether you’re planning your stay or already enjoying our hospitality, we are here to ensure you have a seamless experience.

Reservation

Reservations can be made through our website or by calling our Experience Contact Center Representatives via any of our communication platforms.

We accept major credit cards, mobile money, Cash, and bank transfers.

Yes, reservations can be modified or canceled up to 48 hours before check-in without any penalty. T&Cs apply.

Yes, we provide special discounts for group bookings. Please contact our reservations team for more details.

Yes, we offer car rental services for guests who prefer to explore at their convenience.

Policies & Regulations

Our apartments are non-smoking, but designated smoking areas are available.

Unfortunately, pets are not allowed within the apartments.

Yes, airport shuttle services are available upon request. Request for complementary airport pickup should be made, atleast, 24hrs before arrival.

Guests are required to present a valid ID upon check-in. Early check-ins and late check-outs are subject to availability and may incur additional charges.

Check-in is from 2:00 PM, and check-out is by 12:00 PM.

Your Perfect Stay Awaits

Indulge in an effortless lifestyle with modern facilities, personalized services, and a welcoming atmosphere.

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Stay in Style, Stay with Us

Relax and recharge in a serene environment designed to provide peace, comfort, and a memorable experience.